Data Verification & Pinging

Phone pinging, email validation, and address verification. We confirm your contact data is live and reachable before your campaign runs.

  • Phone numbers verified for live connectivity
  • Email addresses validated for deliverability
  • Postal addresses verified and updated
  • Washed against the Do Not Call Register
  • Deceased contacts identified and flagged
  • Existing customer databases verified

Data Verification & Pinging

Bad contact data doesn’t announce itself. Instead, it shows up as undelivered mail, bounced emails, and disconnected numbers. Here’s a snapshot of what our verification process checks against.
Our Data Snapshot
  • 21M+ Australian consumer records used as the match-against database
  • Phone numbers pinged for live connectivity
  • Washed against the Do Not Call Register
  • Email addresses checked via syntax, domain, and live SMTP verification
  • Addresses matched against current Australian postal data
  • Records cross-checked against the deceased register

Now Is the Time to Verify Your Customer Database

Reduce wasted marketing spend and improve campaign performance with verified customer data.

Why Verify Your Customer Data?

Customer databases naturally become outdated over time as people change phone numbers, email addresses or home addresses. Verifying your data before each campaign helps improve deliverability, reduce unnecessary costs and keep your marketing efforts focused on genuine, contactable customers.
  • Improve campaign response rates
  • Reduce disconnected phone calls
  • Lower email bounce rates
  • Improve direct mail delivery
  • Reduce wasted marketing spend
  • Improve CRM data quality
  • Remove outdated and deceased records
  • Strengthen marketing compliance

How we can help you verify your data

Verification can catch the problems in the initial stages of a campaign. We check your records against live data sources, confirm that numbers are connected, validate that email addresses exist and can receive mail, and correct postal addresses that are incomplete or out of date. The result is a cleaner database, lower waste, and better campaign performance across every channel.

Phone Pinging & Verification

We ping every mobile number in your list to confirm it is active and connected, and flag disconnected, ported, or inactive numbers for removal or replacement.

Email Verification & Validation

We run syntax, domain, and live SMTP checks to confirm an address exists and can actually receive mail, removing records that would otherwise bounce.

Address Update & Postal Correction

We match your postal records against current Australian address data to correct errors, fill in missing fields, and update contacts who have moved.

Documented Compliance

Every phone verification includes a DNC wash receipt number, giving you a documented compliance record for your campaign.

How data verification works at Lead Lists

We’ve built a straightforward process so you can get a verified list back quickly:
01

Send Us Your Data

Upload your existing customer list, CRM export, or campaign database.

02

We Run the Checks

Phone pinging, email validation, address matching, and DNC wash, depending on which services apply.
03

You Receive a Verified List

Cleaned records returned with flags for what was corrected, updated, or removed.
04

Use It With Confidence

Your database reflects current, reachable contacts.

What Our Clients Say After Using Better Data

We have helped organisations across multiple industries verify, fix and strengthen their data. Here’s what some have said about working with us.

Thomas Schalch

Hands down the best AND most professional data company we’ve worked with. Not only are they knowledgeable and efficient throughout the whole process, but they help you to understand which data is actually going to make an impact. The data is of high quality and their team helps you every step of the way. If you want to do it right - Lead Lists is your choice. Big thank you to Chris and the team.

Shanka

They were spot on, informative, professional and on time, all the things I like...thanks

Jackie Chen

Good quality and service, will recommend to friends.

edward baker

We recently engaged Lead Lists to supply data for a calling campaign and were thoroughly impressed with their service! The team provided us with high-quality data records that our calling team could not get enough of. The service, data and same day turnaround truly exceeded our expectations and made our campaign much easier to manage. Highly recommend their services for anyone in need of reliable and effective leads.

kyle mercado

Chris & his team have been an absolute pleasure to work with. I've been using their services for nearly two years now and they've gone over & above to deliver quality in a punctual manner. Their ability to cater to different requirements and narrow data down has definitely set them apart from those offering a similar service. Highly recommend Chris & his team at Lead Lists!

Matthew Johston

Very reliable provider, great service

Micah de Castro

I recently had the pleasure of utilizing the leads (records) provided by Lead List, and I must say that my experience has been nothing short of exceptional. As a customer looking to boost my business's growth and reach, I was in dire need of a reliable and efficient lead generation company, and Lead List surpassed my expectations in every way. From the moment I engaged their services, Chris andthe team at Lead List demonstrated an unwavering commitment to my success. Their professionalism and expertise were evident from our very first interaction. Chris and Team took the time to understand my business needs, target audience, and objectives thoroughly. Their ability to grasp the essence of my business allowed them to tailor their services specifically to my requirements. Highly Recommended!

Brad Donaldson

Chris and the team were fantastic, easy to work with. Always available to help

Brett Lukatelich

We have used Lead Lists for email marketing leads. The data quality is excellent. Chris and the team are fantastic to deal with. We make sure we use the highest quality data and knowing that all leads are opted-in is very important to our business. We will continue to use Lead Lists into the future.

Jon Craven

Chris and the team have been amazing to deal with. Really clean data across so many suburbs for our offices. Highly recommended.

Jonathan Schmarr

Lead Lists have provided a great service to us. Great customer service and very reliable data! I would highly recommend them.

Simon Morelli

Fantastic service, great data. would recommend.

Angela Linke

Chris was amazing to deal with. He called when he says he will, he was so accommodating as a new business and the leads themselves, were spot on. Highly recommend Lead List if you are needing an up to date, data list. The phone numbers and names were, great. Thanks for everything Chris.

Robin Saab

Absolute professionals. Leagues ahead of the numerous other companies we have dealt with. Would highly recommend to anyone looking to purchase quality records.

Formplex Weatherboards

Lead Lists are an energetic team of knowledgeable professionals who've shown us new ways to reach out to our client base online. New ideas, great creatives and the data quality is rich. So glad we teamed up with these guys so we can focus on what we do best and let them do what they do best. Thank you Chris and James & Team - Silvana Costa

Felix Croshaw

Worked closely with Chris and Lead Lists and have nothing but good things to say! Our focus is in B2C and we were having some serious data issues with our old data company that could have potentially damaged the business. After contacting Chris through the website he quickly analysed what our issues were and the solutions. Since then Lead Lists have supplied us with quality data that is always provided quickly to meet our differing run rates. Would definitely recommend to others!

Harry Brown

Absolutely fantastic to work with! Chris is a fantastic operator and the quality of leads has been spot on.

Chris Maynard

When I called Lead Lists, I found they knew exactly what I needed and used an intelligent approach to fulfilling the order! Excellent!

John Smith

Chris and the team have been vitally important for our business growth. Chris is very easy to deal with, professional, and fast. Importantly, the data quality is excellent. He is my go-to guy! Thanks Chris.

Reach Real, Reachable People

Before you spend on outreach, we verify the contact details that matter. Phone pinging confirms mobile numbers are active, email validation checks deliverability, and address verification confirms postal records are current and correctly formatted. You get a cleaner, more reachable database and fewer wasted contacts.

Why Accurate Data Matters

  • Improve campaign response rates
  • Reduce wasted marketing spend
  • Lower bounce rates and disconnected calls
  • Strengthen marketing compliance

Tell us what you’re working with and we’ll confirm what’s possible.

Get a verified, reachable database

Our team can run phone pinging, email validation, and address verification on your existing data so your next campaign reaches real, reachable people. Tell us what you’re working with and we’ll confirm what’s possible.
google
Thomas Schalch
May 26, 2025

Hands down the best AND most professional data company we’ve worked with. Not only are they knowledgeable and efficient throughout the whole process, but they help you to understand which data is actually going to make an impact. The data is of high quality and their team helps you every step of the way. If you want to do it right - Lead Lists is your choice. Big thank you to Chris and the team.

google
Shanka
May 29, 2024

They were spot on, informative, professional and on time, all the things I like...thanks

google
Jackie Chen
May 20, 2024

Good quality and service, will recommend to friends.

google
edward baker
May 16, 2024

We recently engaged Lead Lists to supply data for a calling campaign and were thoroughly impressed with their service! The team provided us with high-quality data records that our calling team could not get enough of. The service, data and same day turnaround truly exceeded our expectations and made our campaign much easier to manage. Highly recommend their services for anyone in need of reliable and effective leads.

google
kyle mercado
May 16, 2024

Chris & his team have been an absolute pleasure to work with. I've been using their services for nearly two years now and they've gone over & above to deliver quality in a punctual manner. Their ability to cater to different requirements and narrow data down has definitely set them apart from those offering a similar service. Highly recommend Chris & his team at Lead Lists!

google
Matthew Johston
May 16, 2024

Very reliable provider, great service

google
Micah de Castro
May 24, 2023

I recently had the pleasure of utilizing the leads (records) provided by Lead List, and I must say that my experience has been nothing short of exceptional. As a customer looking to boost my business's growth and reach, I was in dire need of a reliable and efficient lead generation company, and Lead List surpassed my expectations in every way. From the moment I engaged their services, Chris andthe team at Lead List demonstrated an unwavering commitment to my success. Their professionalism and expertise were evident from our very first interaction. Chris and Team took the time to understand my business needs, target audience, and objectives thoroughly. Their ability to grasp the essence of my business allowed them to tailor their services specifically to my requirements. Highly Recommended!

google
Brad Donaldson
April 5, 2023

Chris and the team were fantastic, easy to work with. Always available to help

google
Brett Lukatelich
February 17, 2023

We have used Lead Lists for email marketing leads. The data quality is excellent. Chris and the team are fantastic to deal with. We make sure we use the highest quality data and knowing that all leads are opted-in is very important to our business. We will continue to use Lead Lists into the future.

google
Jon Craven
December 6, 2022

Chris and the team have been amazing to deal with. Really clean data across so many suburbs for our offices. Highly recommended.

google
Jonathan Schmarr
December 2, 2022

Lead Lists have provided a great service to us. Great customer service and very reliable data! I would highly recommend them.

google
Simon Morelli
November 25, 2022

Fantastic service, great data. would recommend.

google
Angela Linke
October 3, 2022

Chris was amazing to deal with. He called when he says he will, he was so accommodating as a new business and the leads themselves, were spot on. Highly recommend Lead List if you are needing an up to date, data list. The phone numbers and names were, great. Thanks for everything Chris.

google
Robin Saab
October 28, 2020

Absolute professionals. Leagues ahead of the numerous other companies we have dealt with. Would highly recommend to anyone looking to purchase quality records.

google
Formplex Weatherboards
August 13, 2020

Lead Lists are an energetic team of knowledgeable professionals who've shown us new ways to reach out to our client base online. New ideas, great creatives and the data quality is rich. So glad we teamed up with these guys so we can focus on what we do best and let them do what they do best. Thank you Chris and James & Team - Silvana Costa

google
Felix Croshaw
August 5, 2020

Worked closely with Chris and Lead Lists and have nothing but good things to say! Our focus is in B2C and we were having some serious data issues with our old data company that could have potentially damaged the business. After contacting Chris through the website he quickly analysed what our issues were and the solutions. Since then Lead Lists have supplied us with quality data that is always provided quickly to meet our differing run rates. Would definitely recommend to others!

google
Harry Brown
July 28, 2020

Absolutely fantastic to work with! Chris is a fantastic operator and the quality of leads has been spot on.

google
Chris Maynard
July 27, 2020

When I called Lead Lists, I found they knew exactly what I needed and used an intelligent approach to fulfilling the order! Excellent!

google
John Smith
July 27, 2020

Chris and the team have been vitally important for our business growth. Chris is very easy to deal with, professional, and fast. Importantly, the data quality is excellent. He is my go-to guy! Thanks Chris.

Data Verification & Pinging

Customer data decays over time as phone numbers, email addresses and postal addresses change. Verification before each campaign helps you reach genuine, contactable customers and reduce wasted spend.

We confirm that phone numbers are active, email addresses can receive mail, and postal addresses are current and correctly formatted. We also wash phone data against the Do Not Call Register and flag deceased contacts.

Contact us to verify your existing customer database and improve campaign performance.

Data Verification - Frequently Asked Questions

Some common questions about how our data verification and pinging services work.

Frequently Asked Questions About Data Verification

What is the difference between data verification and data washing?
Data washing is a broader service that includes cleaning, enriching, and updating a database. Data verification is specifically about confirming that contact points are live and reachable: checking whether a phone number is connected, whether an email address can receive mail, and whether a postal address is current and correctly formatted. The two services work well together and we offer both.
Pinging sends a signal to a mobile number to check whether it is active and connected to a network. It does not make a call or send a message. It simply confirms whether the number is reachable. Numbers that fail the ping are flagged for removal so you are not wasting outreach on contacts who will never answer.
Email validation checks whether an address is structurally correct by running syntax, domain, and MX record checks. Email verification goes further by performing a live check to confirm the address is active and can actually receive mail. We run both as part of our email verification service.
High bounce rates are usually caused by outdated or incorrectly entered addresses in your database. Hard bounces occur when an address is invalid or the account is closed; soft bounces occur when the server is temporarily unavailable. Both affect your sender reputation over time. Running your list through email verification before a campaign removes the addresses most likely to bounce.
We match your postal records against current Australian address data. This catches misspellings, missing fields, incorrect formatting, and contacts who have moved. Verified addresses are returned in a standardised format ready for use with your mail house or campaign platform.
It depends on how actively your database grows and how frequently you send campaigns. As a general rule, any list that hasn’t been used or verified in the past six months is worth checking before the next campaign. Data decays faster than most people expect, particularly mobile numbers and residential addresses.
Yes. Send us a file in any standard format and we’ll run the relevant verification checks. We work with exports from CRMs, spreadsheets, and campaign platforms.

Yes. For phone verification we include a DNC wash receipt number with every order, confirming the list has been checked against the Do Not Call Register, giving you a documented compliance record for your campaign.

Turnaround depends on list size and which verification services apply. Contact us with your volume and we’ll give you a realistic timeframe. Same-day turnaround is available for smaller lists in most cases.

Pricing depends on list size and the type of verification required. Contact us for a quote based on your database.